Once the order has been placed, you will receive the order confirmation via email.

You can contact the number +39 320 958 93 85, one of our colleagues will help you in the purchase process.

It is possible to make a return no later than 10 working days from the delivery of the package. We advise you to write an email to info@ecclesiashop.com or via whatsapp on +39 320 958 93 85.

Expenses related to the returned product are borne by the customer. We do not manage delivery flows from a foreign country to Italy. The cost of the return will be calculated by your nearest delivery center present in your country.

Beyond the free return terms (10 business days) there will be an additional fee of 10€ for handling and returning the order.

The refund process is activated if the ordered product has suffered damage or is simply faulty. Please attach the images of the product to the request via email or via WhatsApp.

The repayment times depend on the payment platforms, we cannot guarantee a precise timing. Usually within 3-5 business days you will see the money back in your account.

Depending on the shipping method chosen at the time of the order, you will receive the parcel in:

EXPRESS INTERNATIONAL - if you have chosen this delivery method, we guarantee delivery within 2/5 working days.

FAST DELIVERY: if you have chosen this delivery method, we guarantee delivery within 2 working days.

ATTENTION: our national forwarder is GLS. They guarantee delivery in 2/3 working days. For any delivery delays you can contact us and understand the problem together.

For all those orders that have as destination small islands such as Ischia , Capri , Procida , Ponza , Elba Island , Tremiti Islands , Aeolian Islands , Favignana , Pelagie Islands ( Lampedusa ) we are unable to guarantee the same national delivery times as the shipper makes use of local couriers who deliver the packages according to sea conditions.

Yes, you will receive your tracking code via email once the package has been entrusted to the GLS courier. You will usually receive it around 21:00. If you haven't received it, contact support.

Yes, we deliver throughout Europe with DHL. The cost of shipping will be shown when you complete your order.

You can pay by: Credit Card, Bank Transfer, PayPal and Cash on Delivery (with a supplement of 7.00 Euros)

We operate in Switzerland with the carrier GLS. For orders of less than 150euros, the shipping cost is 20 euro.Customs charges are about 40 euro and will be charged upon delivery of the package.If you want to pay the customs charges at checkout, please contact us via email

We operate in the United Kingdom with the carrier GLS. For orders of less than 150euros, the shipping cost is 25 euro.Customs charges are approximately 30 euro and will be charged upon delivery of the package.If you want to pay customs charges at checkout, please contact us via email